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Harrell, Gilbert D. and Gary L. Frazier. Marketing. Connecting with Customers. New Jersey: Prentice Hall, 1999.

http://library.ilcso.illinois.edu - ILLINET Online

Source:  www.louisville/edu/library/training

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Springfield ReManufacturing Corp. Sales and Marketing Process: Missouri: The Great Game of Business, 1997.

http://www.sls.lib.il.us/reference/por/newsarch.html Whats GNU Archives of Selected Items

http://san.sls.lib.il.us/search - Swan On-Line Catalog

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